Error Messages and Trouble-Shooting

The most common problems users encounter when running Font Box are caused for a few simple reasons: insufficient disk space, insufficient memory, extensions that open fonts, and damaged file directories. The first steps you should take if you encounter problems running Font Box are explained below. Turn Extensions Off Some Macintosh System extensions require or use fonts while they are running. The extensions' use of the fonts may conflict with Font Box's analysis. Therefore, it is safer to run Font Box with extensions off. To do so, restart your Macintosh by selecting Special:Restart and hold down the Shift key on the keyboard until you see 'Extensions Off' displayed in the Welcome to Mac OS window. Check Your Disk's Directory Structure It is very common for your file system's directory structure to become unstable or corrupted. And since Font Box reads thousands of files as it looks for fonts, it often discovers these file corruptions for you. If you experience a crash or a hang while using Font Box, try running a disk repair utility such as Symantec's Norton Disk Doctor or MacTools, or Apple's Disk First Aid to verify that your have a stable file directory structure, then re-run Font Box. Insufficient Disk Space (Error -34) Font Box creates new copies of many of your existing font files, and you must have enough free disk space available on all the drives to which you are writing your new font library. If you run out of disk space, Font Box reports an Error -34. Insufficient Memory (Errors 1, 11, 25) For performance, Font Box stores all data in random access memory. By default, Font Box asks the operating system to allocate 3000 kilobytes (3 megabytes) of memory that should be able to handle up to 3,000 fonts. In this case, a unique typeface/style combination such as Garamond Bold counts as a font. If you receive an Out of Memory error, increase the memory required to run Font Box by doing the following: Quit Font Box Select the Font Box application icon Select the File:Get Info menu command Increase Font Box's preferred memory size by allocating 1000K for every 1,000 fonts with a minimum of 3000K. In some situations, there may not be enough memory to display the out-of-memory error message and the System displays a Type 1 or 11 error dialog saying Font Box unexpectedly quit. Otherwise, Font Box reports an error type 25.